Register a Complaint

At RONiN, we are committed to providing you with the best shopping experience and exceptional customer support. If you’ve encountered an issue with our product or service, please let us know, and we’ll resolve it promptly.

How to Submit Your Compliant ?

Follow these simple steps to register your complaint:

Fill Out the Complaint Form Below

Provide your details, including the issue you’re facing, to help us understand and resolve it quickly.

Attach Supporting Documents (Optional)

Provide your details, including the issue you’re facing, to help us understand and resolve it quickly.

Submit Your Complaint

Provide your details, including the issue you’re facing, to help us understand and resolve it quickly.

Complaint Form

Name*

Order ID*

Model

Contact No*

Email*

A Brief Description*

What to Expect After Submitting Your Complaint?

Acknowledgment

You’ll receive a confirmation email with your unique complaint reference number.

Processing

Our team will review your complaint and may contact you for further details if required.

Resolution

Depending on the nature of your complaint, we aim to resolve most issues within 3–7 working days.

Frequently Asked Questions

How will I know the status of my complaint?

You’ll receive email updates, or you can contact our support team with your complaint reference number.
Can I track my complaint?

Yes, use your complaint reference number to track the progress by contacting our support team.
What issues can I report here?

You can report problems related to product defects, delivery delays, missing items, or payment issues.