Fill Out the Complaint Form Below
Provide your details, including the issue you're facing to help us understand and resolve it quickly.
Register a Complaint
At Ronin, we are committed to providing you with the best shopping experience and exceptional customer support. If you've encountered an issue with our product or service, please let us know, and we'll resolve it promptly.
How to Submit Your Complaint ?
Follow these simple steps to register your complaint:
Attach Supporting Documents (Optional)
Upload any relevant photos, videos, invoices, warranty cards, or screenshots that can help us review your complaint more accurately.
Submit Your Complaint
Review your details and submit the form. You'll receive a confirmation email with your unique complaint reference number.
Complaint Form
How Your Complaint Will Be Handled
Acknowledgment
You'll receive a confirmation email with your unique complaint reference number.
Processing
Our team will review your complaint and may contact you for further details if required.
Resolution
Depending on the nature of your complaint, we aim to resolve most issues within 3–7 working days.
Frequently Asked Questions
How will I know the status of my complaint?
You'll receive email updates, or you can contact our support team with your complaint reference number.
Can I track my complaint?
Yes, use your complaint reference number to track the progress by contacting our support team.
What issues can I report here?
You can report problems related to product defects, delivery delays, missing items, or payment issues.
Need Assistance?
If you have any questions about payment options or need help with your order, our customer support team is here to assist you.
Email
support@ronin.pk
Phone
(021) 111 176 646
